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The Department of the Treasury has approved 32 new members to serve on its nationwide Taxpayer Advocacy Panel.

The TAP is a federal advisory committee charged with providing taxpayer suggestions to improve IRS customer service.

The new members will join 41 returning members to round out the panel of 73 volunteers for 2016. The new members were selected from more than 1,000 interested individuals who applied during an open recruitment period last spring and the pool of alternate members who applied in prior years.

A full list of members is available on the TAP site.

The TAP listens to taxpayers, identifies issues, and makes suggestions for improving IRS service and customer satisfaction. Oversight and program support for the TAP are provided by the Taxpayer Advocate Service, an independent organization within the IRS that helps resolve taxpayer problems and makes administrative and legislative recommendations to mitigate systemic problems.

TAP members work with IRS executives on a variety of topics, and also serve as a conduit for bringing grassroots concerns raised by the taxpaying public to the attention of the IRS. Members are U.S. citizens who volunteer to serve three-year appointments and are expected to devote 200 to 300 hours per year to panel activities. TAP members are demographically and geographically diverse, including one member from abroad who represents the interests of taxpayers working, living, or doing business abroad or in a U.S. territory.

Individuals interested in volunteering to serve on the TAP for 2017 may submit an application via the Web site during the next open recruiting period, which begins later this month.

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