The year of coronavirus will go down in history not just as a time of plague, but also of crisis-driven tech adoption. Mass migration online drove the adoption of cloud-enabled technologies, and AI was one of them. As businesses embrace AI, accountants need to keep up to make sure maximum efficiencies are achieved — but also because they don’t want to get left in the dust.

Businesses are confident in the power of AI, but feel a certain lack of preparedness to meet the new challenges AI brings. 2020 was a difficult year, skewing a lot of data for companies, making AI models less reliable. Below are some lessons learned from AI in 2020.