Artificial intelligence is in its glory days now, with its promised applications being realized in a range of service areas for accountants. But AI is for more than just automating processes and creating efficiencies — now is the time for firms to be creative, thinking about new industry-specific applications and firm-specific pain points where AI can play a role.

Springboarded by the establishment of its AI lab in 2019, Top 100 Firm Armanino has been seriously investing in artificial intelligence with an eye on remaining ahead of the curve on efficiencies and client service.

In 2020, the COVID-19 pandemic accelerated the adoption and development of many different technology areas. AI was one of them. Tom Mescall, partner-in-charge of consulting at Armanino, shares his thoughts on what artificial intelligence will bring to the accounting profession in the near future.